innovative training delivery

A Lesson in Learning from Experience

Few of us have been spared the monotonous training program replete with what seems like a million text-dense PowerPoint slides and a talking head in front of the room “teaching” us. I don’t know about you, but I can’t say I ever learned much – if anything – from that type of training.bl-may2016

As noted training expert Bob Pike so deftly put it: “If telling was teaching, we’d all be geniuses by now.”

The good news is that training departments across the country have taken note and are taking the turn to experiential, immersive training – where learners are active participants in the training and come away with solid skills and strategies they’re eager to take back to the office and apply right away.

In other words, they’re creating and delivering the kind of learning that works.

Content revamped

At Blueline Simulations, we don’t believe you should have to start at square one when going from “instructor led” to “experiential and immersive.” After all, the heart of the issue is seldom the training program content; rather, it’s how the content is delivered.

Through simulation, narrative, game mechanics and more, we transform existing content from our client partners into rich experiential learning events informed by the latest research on adult learning theory – both in the classroom and virtually.

We also have been known to take it up a notch or two for a fully immersive approach where learners step away from the office and into a broader world dense with learning opportunities.

How does a trip to Disney World, Starbucks or an Apple store sound? We’re talking about whole-body, fully kinesthetic learning in which learners are plunged into worlds dissimilar from their own… all for the purpose of unearthing big ideas that can transform their own businesses. The insights clients have gleaned from these experiences have been described as “revolutionary.”

Next week, we’ll take a closer look at these “full immersion” learning events and draw out some principles that will enable you to begin considering your own.

In the meantime, I invite you to contact us to learn more about any of our custom classroom simulations, Blueline Blueprint™ learning visuals or other innovative delivery methods that have been generating notable business results in leading organizations worldwide for more than 13 years.

Full Immersion: Learning That Works

Our previous blog introduced Blueline Simulations’ full immersion approach to learning – where we take people out of the office and into the field to make real-life connections to big ideas that work.

We’ve taken a global biotech sales firm to Disney, Starbucks and an Apple store to explore engaging customer experiences. The client described the insights gleaned as “revolutionary.”office-walls

And we built an Innovation Tour of San Francisco for a global manufacturing firm, where executives were immersed in the world of Silicon Valley at places such as Google, Frog Design, Oracle and even the San Francisco Museum of Modern Art. The organization’s CEO called it “one of the most meaningful, valuable learning experiences of my career.”

Jarring? Yes. Insightful? Even more so. And there are four keys to making such experiences work:

  • Define the target. Don’t start with, “Let’s go to the Magic Kingdom!” Instead, define the pressing business challenge, and then identify organizations that have something valuable to bring to that conversation.
  • Get lateral. Theorist Edward de Bono describes lateral leaps as a key capability for breakthrough thinking. Lateral thoughts happen when we connect one idea to another seemingly unrelated one. In building immersive experiences, we identify organizations that are very similar to our clients and others that are dissimilar to create a productively disorienting lateral leap. That’s how a group of manufacturers found themselves exploring abstract paintings at the San Francisco Museum of Art and how pharmaceutical executives found themselves in line at an Apple Genius Bar to engage customer service around issues with their iPods.
  • Play it cool. Because the mind is most engaged when at play, we’re purposeful about building a “cool” factor into our immersive learning experiences. Wouldn’t you love to visit Google or hang out at Disney’s Epcot for a day in the name of learning? Of course you would, and so would your employees.
  • Connect it back. Critical conversations must happen for the immersive experience to produce organizational change. So what, exactly, did that afternoon at Starbucks say to you? What did you notice, see, hear, smell, experience… and what principles behind those experiences can deliver value at our (very different) organization? These facilitated conversations are the genesis of true organizational transformation.

Ready to step out of the office and change the way you and your employees view your world? Contact the learning experts at Blueline Simulations. We’ll build a transformative, immersive learning experience that delivers on your unique learning objectives – making real-life connections to big ideas that work.

I also invite you to contact us to learn more about any of our custom classroom simulations, Blueline Blueprint™ learning visuals or other innovative delivery methods that have been generating notable business results in leading organizations worldwide for more than 13 years.