If Not Training, Then What?

There’s a lot to be said for training; it certainly has solidified its place in corporate culture as a means of addressing issues, teaching skills and strategies and getting employees aligned, motivated and on track for great success. But there are times when training isn’t the answer – when the situation calls for a different approach. As a case in point, a client called several years ago asking to revise and update a training program we had developed in 2006. A short discussion, however, revealed issues that pointed to a different solution. The client didn’t have a training need, they had a communication need. Rather than update the current training, together with the client we decided to develop two high-impact communication pieces:

The first piece, a telestration, served as the ideal medium for communicating exactly what leadership wanted employees to know in a very engaging and visually stimulating way. Being just a few minutes in length drove high levels of viewership.

The second piece we developed was a powerful Blueline infographic that served to refresh the target audience on the overall process they’d been trained on by graphically displaying key inputs, process steps and decision points. This engaging one-page visual then became a just-in-time ready-reference job aide.

Sharing graphic elements between the telestration and the infographic enabled us to drive adoption through consistent branding while keeping costs down. The solution met the goal without one minute of training. One of the many frameworks Blueline Simulations uses to explore how to best help clients solve their business challenges is BKD (Believe-Know-Do). We start with what you want your target audience to be able to Do. Then we explore what they need to Know in order to Do that effectively. And finally, we pinpoint what they need to Believe to be motivated to Do it.

I invite you to contact us to learn more about any of our custom classroom simulations, Blueline Blueprint™ learning visuals or other innovative delivery methods that have been generating notable business results in leading organizations worldwide for more than 13 years.

Share Your Thoughts Cancel reply

Recent Posts on the Blueline Blog

16-05-2022 · Capabilities

The Role of Virtual Reality in L&D: Immersive learning that goes beyond the buzzwords

As a fundamental premise, immersion matters when it comes to VR. In the current market, it’s easy to get caught up in the latest technology and forget is that it’s possible to immerse people in an experience without expensive hardware. We maintain the premise that the principles of VR transcend delivery mode.

bluelinesims

12-05-2022 · Onboarding

Tips for onboarding remote employees effectively

Over the last few years, many organizations have come to realize that neglecting to optimize the onboarding process is a massive missed opportunity. And now, with the added complication of onboarding remote employees, it’s more important than ever to leverage employee onboarding as a unique value proposition to win over top talent.

bluelinesims

06-05-2022 · Capabilities

Get your head in the game when it comes to L&D

Humans learn by sensing, thinking, and doing. These three stages are reflected in the building blocks of the brain: sensory neurons, interneurons, and motor neurons. Integrating elements of games with educational stimuli fits with the sensing-thinking-doing functionality of the nervous system and the natural needs of the brain.

bluelinesims

27-04-2022 · Business Transformation

What do employees want? This is the future of work

In a post-pandemic world, companies are continuing to fine-tune what the new normal looks like for them; many are opting to maintain a hybrid work environment indefinitely. They’re all grappling with questions that seem to lack straightforward answers: what is it that employees of today really want? And what does the future of work look like?

bluelinesims

22-04-2022 · Business Transformation

New Leadership Standards for the Future of Work

The pandemic has led to unprecedented changes in the world of work. The skills required for many jobs are changing, and people are rethinking how, where, and why they work. These changes necessitate the introduction of new leadership standards and employee behaviors to support organizational sustainability in a post-covid future.

bluelinesims