Not Sure How To Drive Meaningful Change in Your Organization?
You want to move the needle in various spheres of your business, but you’re not sure where and how to start.
With high stakes for success, you need these initiatives to succeed the first time by delivering the desired impact on the business.
You Need a Trusted and Experienced Training Consultancy
We bring specialized expertise in these areas:
Business Acumen
Develop an ownership mindset at all levels in your business.
Our highly engaging and scalable learning visuals and business simulations build essential business finance, strategy, and execution capabilities for employees and managers at every level.
Employees who think and act like owners:
- Understand the numbers and the story behind them
- Create greater value for the organization
- Make better decisions
- Take action with confidence
Customer Service
Create exceptional experiences for your customers.
Your customer’s experience, good or bad, can have a huge impact on your business. Studies have consistently shown that improving the customer experience can dramatically impact both your top and bottom lines. That’s why implementing effective customer service training should be a priority for every business.
Using our custom simulations, we can model the specific challenges that your customer service team is likely to encounter. Building your customer service representatives’ competence and confidence with even the most difficult challenges in a risk-free environment will maximize retention and ensure high levels of application.
Learners benefit from:
- Developing skills and confidence in a safe environment
- Testing the application of unfamiliar strategies and approaches
- Higher retention and application than other learning methods
- Skills delivered in the context of your organization’s unique needs
Onboarding
Compress the cycle of learning and assimilation.
New hire orientation training is a pivotal moment in the employee lifecycle. Welcoming new hires into your organization is an opportunity to immerse them into your culture and dramatically reduce the process of learning and inculcation.
New hires that experience effective onboarding:
- Clearly understand their roles
- Become productive quickly
- Assimilate with others
- Advocate for and embody the brand
- Build a foundation for long-term career success in the organization
Our onboarding tools
We design and produce specialized onboarding programs using a combination of our custom Blueline Blueprint Learning Visuals and our ExperienceBUILDER scenario simulations.
Our deeply engaging onboarding experiences inspire passion and confidence. One highly effective approach is to create a virtual “day in the life” experience. This allows learners to explore their new roles in very vivid ways. They discover and perform the day-to-day activities required of them, enriched by true-to-life interactions with peers, customers, software, and/or machines.
Leadership
Give the next generation the skills they need to lead.
How do people learn to lead? By stepping out. By making decisions. By taking action. By making mistakes. As people grow in their leadership roles, there is risk—to the leaders, to their followers, and to the organization. What if you could reduce that risk while increasing skill growth?
We simulate the application of leadership strategies and tactics so that leaders can safely hone the skills they need to achieve peak performance.
Learners benefit from:
- Developing skills and confidence in a safe environment
- Testing the application of innovative strategies and approaches
- Level-specific experiences
- Higher retention and application than other learning methods
- Skills delivered in the context of your organization’s unique needs
Sales & Marketing
Enhance your customer’s experience by uncovering needs and building value.
We partner with clients to develop sales and marketing professionals at all levels by defining and teaching new processes and helping to launch new products and services.
Solutions that deliver results
- Shortened sales cycles
- Increased revenue and profit per transaction
- Accelerated uptake of new products and processes
- Enhanced client relationships
- Best practices becoming standard procedures
Business Transformation
Create champions for change.
The #1 reason why change initiatives fail to deliver the desired results is that people are not willing to embrace the new behaviors required to sustain change. Transform your employee population into impassioned change advocates through an immersive experience that invites them to:
- Make their own case for change through rich dialogue with peers
- Connect personally by exploring why, when, and how
- Identify behaviors needed to sustain the change
- Become advocates for the change
Our business transformation tools
When it comes to true business transformation, experience has shown us that custom, team-driven discovery learning beats off-the-shelf or curated resources. Create champions for change by giving employees an opportunity to visualize how your transformation will benefit stakeholders using our bespoke Blueline Blueprint learning visuals, and modeling the exciting new challenges and opportunities they will face using our ExperienceBUILDER scenario simulations.
Our simulations and visuals are custom-built to reflect your organization’s needs, allowing us to deliver transformative, collaborative, team-based immersive learning experiences that achieve your unique learning objectives.
It’s Simple To Get Started on Your Transformation Journey
Here’s how we work with you:
Want To Learn More About Corporate Learning and Development?
Check out our blog, where we’re sharing new ideas, best practices, and cutting-edge research for L&D leaders.
