Leadership

Facilitating Business Transformation at a Fortune 50 Healthcare Company

After major changes at all levels had created fear and confusion throughout the business, our client’s leadership sought to find a way to align stakeholders through a common purpose and vision for the future.

They turned to Blueline to take them through the process of defining their future and prioritizing the actions that would be needed to achieve it.  But doing that well was only half of the daunting challenge that faced them.  After all that the organization had been through, finding a way to capture and tell the story of their journey in a fun and engaging way that inspired employees and clients to embrace the vision and take the actions prioritized by leadership, was just as important.

Our team set about to help them to transform their organization through a simple, yet incredibly effective, combination of planning and communications initiatives.

Capturing the essence of leadership’s efforts through a blueline drawing

In advance of a strategic planning meeting, a Blueline Partner collaborated with one of our Master Artists to begin to draft a table-sized blueline drawing that told the story of where they had been. We left significant amounts of white space on the visual so that there was room to capture their vision.

Sample Blueline Drawing…

bluelinebikes

Subsequently, Blueline facilitated a one-day strategic planning session to guide our client’s efforts to define their vision for the future and to prioritize the steps that they needed to take to get there. The same Master Artist that drafted the initial blueline drawing also attended the one-day meeting. Throughout the meeting, he captured the process and the leadership team’s decisions. The final output was an engaging, table-size visual that members of the leadership team could use to engage others by retelling the story of “where they had been, where they are going, and how they planned to get there.”

Engaging stakeholders through the use of a telestration

We repurposed the drawing and memorialized the leadership team’s efforts through a 4 minute narrated video capture of the Master Artist creating the drawing, so that it could be used to define and promote the organization’s brand.  This required that we capture the story in the form of a script that mirrored the drawing.  The final deliverable was a professionally narrated video of the Artist rendering the drawing for the audience.  (Through the power of technology, the rendering takes place in about 1/60th the time it actually takes to recreate the drawing.)

Sample Blueline Telestration….

The client used the telestration and blueline drawing to kick-off their Future Vision initiative during their annual meeting.  The meeting opened with the telestration – which laid a foundation for a presentation by the leadership team.  Subsequently, three by five foot posters of the blueline drawing were hung throughout the meeting space so that participants could “re-experience” the journey with their leadership.

The outcomes are best summarized by the head of the organization who opined: “the successful outcomes of this initiative are an important lesson in embracing the types of innovation we want to support throughout the organization – through these efforts we got 80% of the way to our destination in 20% of the time it usually takes us.”

Is your organization facing a challenging transformation?  Contact the change management experts at Blueline today!

Newsflash: The Process Doesn’t Revolve around You

You would be surprised – or maybe you wouldn’t – by how many people in your organization don’t understand how the organization accomplishes its work.

To be honest, it used to surprise us. We would run learning programs on a topic, like say, financial acumen, and it would never fail: People in the accounting department would say things like, “huh, I guess I should know these details about the balance sheet but I don’t.” And that’s coming from the guys in Accounting.

It’s an organizational myopia that we now recognize as commonplace. In fact, we empathize. We all have a tendency to view the world from the point of view of our own work, our own desk.

Like Galileo, leadership often involves delivering the unwelcome message that you, the individual, are not the epicenter of your organization’s process.

Fortunately, we at Blueline Simulations fare much better than Galileo for being the bearer of this message. In fact, we’ve found that giving people a view of the big picture is quite liberating, and a key step in generating organizational transformation.

And we have found that the best way to give that big picture is with an actual picture.

Using metaphors and a balance of both quantitative and qualitative data, we render the complex processes and work flows of your organization with a compelling degree of engagement.

Click Image to View Larger Version

Equipped with an enterprise view via a Blueline Blueprint Learning Visual, our learners report that:

  • I have a better appreciation for where I fit in the process.
  • Now I understand why the work those guys do in department X is so important.
  • I appreciate the difficult decisions that the leaders have to make to manage the many moving parts of this process.
  • I see ways to make my work more efficient, more focused, more optimized to the organization’s desired output.

Find out how a Blueline learning map can equip your people with an enriched understanding of your organization’s key processes and workflows. Contact us today for a demonstration.

Celebrate Summer with a Leadership Development Webinar on Demand

through these immersive simulations!


Did you miss our Spring Webinars?
Watch them now.

Discover our complete set of leadership development experiences first hand through a series on 50-minute webinars hosted by Blueline’s Managing Partner and Director of Leadership Innovations. These experiences are designed to enhance any leadership curriculum, can be deployed face-to-face or virtually, and are potent enough to capture the imagination of your most discerning leaders.


Business Strategy Skills for High-Potential Leaders

Executive Challenge™

A one-to-two-day simulation in which competing teams must make a broad range of strategic and operational business decisions in a fast-changing marketplace.

Performance Coaching Skills for High-Potential Leaders

PeopleSIM™ Performance Coaching

These immersive eSimulations challenges experienced and high potential leaders to address performance gaps and establish expectations in a realistic setting – while receiving immediate and continuous feedback. Optional classroom and/or virtual classroom elements can be added to create a fully transformative experience.

Business & Financial Acumen & Decision Making Skills

Business Challenge™

A one-day simulation in which competing teams strive to grow their businesses effectively by making investment decisions, funding their strategies, and evaluating their results in terms of real-world financial metrics. Participants prepare for this classroom or virtual classroom experience by building their basic financial knowledge through the Fluent in Finance™ program.

Talent Management Skills for First & Second Level Leaders

Management Challenge™

In this one-day simulation teams of learners compete to deliver the highest return on human resources by identifying, motivating, coaching and developing talent.

Contact us today to schedule a private demonstration.

Onboarding new hires using a learning visual increases retention, connection and productivity

Finding the right employee to match the needs of an organization is a huge investment. Businesses spend a significant amount of money on recruiting, testing and negotiating with potential candidates to fill open positions. So after spending so much time, effort and money finding the right person, how can they ensure that the new hire’s experience is as beneficial as it can be for both the employee and the employer? Onboarding plays a critical role in the answer to this question.

The argument has been made that each new hire brings their own motivations, work ethic and eagerness to contribute with them when they join an organization. And they do. But the impact that a powerful onboarding experience, that welcomes a new hire into the fold and says “this place really cares about you and the contributions that you will making and we hope that our relationship together will be long and productive” can be game changing. When working with our clients on these types of robust onboarding efforts, we often hear comments from participants about how impressed they are that a company would invest so much time on them as a new hire to learn about the company, and how helpful the experience was as a springboard into the job.

Learning Blueprints‘ (visuals) play a significant role in an engaging onboarding experience and provide an avenue for a fun way to transfer knowledge, and for new hires to explore an organization. The story told by these visuals helps the new hire see how they fit into the strategic direction of the organization, and can generate excitement about how they can contribute. Blueline Blueprints‘ help to bridge the gap between being an outsider and belonging, They also confirm that the decision to join the company was the right choice!  A new hire can connect immediately to the organization and be proud of what they joined. And, informed new hires can be more productive in their first 30, 60, 90 days of hire than uninformed new hires.

classroom simulationsIf your company’s onboarding philosophy is “let them learn by observing or asking others’ the information being conveyed may not be what senior leadership desires. The onboarding process can be formalized but fun. Learning Blueprints’ and the activities around them, involve a lot of learning and thinking, and the discussion and stories allow participants to learn from each other – not just from the talking head at the front of the room. Incorporating different methodologies also shows the creativity of the organization – even if the organization is technical in nature.

Learning Blueprints’ increase retention, bring fun to the learning process, allow stories to be told that can include past, present and future, and help the new hire see where they fit into it all. What better way to welcome the new hire!

Can an eSimulation be Better than a Live Action Role-Play?

Introducing PeopleSIM™

This immersive eSimulation challenges experienced and high potential leaders to apply coaching concepts in realistic settings while receiving immediate and continuous feedback.

How can an eSimulation come this close to delivering real coaching?

  • A voice-activated human interface delivers real-time interactions
  • Combines emotional-state rules & probabilities
  • The character’s mood will change based on their questions
  • Simulated characters “remember” the user’s questions and statements
  • Each statement the learner makes has an effect on the character’s emotional state
  • Negative statements may cause the character to become sad or angry
  • Positive statements can make the character warmer and more approachable


No other training solution on the market even comes close to delivering the realism!

Join us for a Free Webinar! May 9th @ 1:30 EST

During the info session and demonstration, you’ll get an exclusive sneak peek at PeopleSIM™: Performance Coaching and get to see first-hand how this revolutionary new program will change the way you groom your next generation of High-Potential Leaders!

 

 

If you are unable to participate in one of our upcoming public webinars, contact us today to schedule a private demonstration for your company.