Harnessing the Power of Emotional Intelligence
- The Coca-Cola Company saw division leaders who developed their EQ skills outperform their targets by 15%.
- The U.S. Air Force reduced recruiter turnover from 35% to 5% annually by selecting candidates high in emotional intelligence.
- Fortune Brands had 100% of their leaders who went through EQ development exceed performance targets, compared with just 28% of leaders who failed to develop their EQ skills.
- Salespeople at an insurance firm who scored high on an emotional intelligence test sold 37% more in their first two years than those who scored lower.
Recent Posts on the Blueline Blog
Driven by technological advances, business model changes from the pandemic, and new attitudes towards work, many organizations now need to identify and train for skill gaps within their current workforces. To address this need, companies are pursuing ambitious talent agendas that involve reskilling and upskilling existing talent to support the future organization. What exactly is upskilling and why is it important in 2022?
We’ve seen this uncertainty play out through the Great Resignation, leaving employers wondering how to deal with employee dissatisfaction and hold on to their workforces. What we know now is that promotions and positions aren’t the entirety of career development. Instead, it’s time for a mindset shift in how we evaluate career development and the impact it can have on employee satisfaction.
The new world of work is here, and organizations are exploring how to engage a new workforce and improve employee experiences. As many businesses start implementing social and learning interactions in virtual environments, mentions of the metaverse are entering the conversation. Is the metaverse the next dimension for L&D? Although it could hold great potential, the answer is that we don’t quite know enough yet.
The new world of work necessitates remote learning. But with minimal facilitator training and the limitations of synchronous virtual course design resources and tools, training can feel impersonal and learners isolated. As a result, its effectiveness is greatly diminished. With virtual and hybrid work, it’s time for trainers to provide immersive development experiences.
Developing soft skills has become more important than ever in a hybrid environment. According to Harvard Business Review, 59% of hiring managers and 89% of executives surveyed reported having difficulty recruiting candidates with the requisite soft skills. One of the ways businesses are helping their people develop these vital skills is by using VR.