From the programming we view on streaming platforms to the ads in our social media feeds, nearly every digital interaction is tailored to our interests and preferences using sophisticated analytics supported by AI.
Personalized learning platforms allow organizations to meet learners where they are—driving engagement, knowledge retention, and measurable improvements in performance. And now, with the integration of GenAI, we’re raising the bar.
The benefits of personalized learning
Personalized learning delivers tangible results:
- Enhances learner engagement by catering to individual interests and preferences (77% of L&D professionals view personalized learning as essential for boosting employee engagement)
- Helps learners acquire skills more efficiently and improves knowledge retention
- Creates a supportive environment that encourages risk-taking and exploration without fear of failure
- Develops a greater sense of autonomy and motivation
- Improves employee satisfaction and retention
The impact of AI on personalized learning experiences
AI plays a pivotal role in the evolution of personalized learning by transforming how learning content is delivered and experienced. GenAI-augmented systems adapt in real-time, offering customized responses and feedback that cater to each learner’s unique needs. The dynamic experience improves learning outcomes (and ultimately delivers a better return on learning investment (ROLI)), as learners receive the support they need precisely when they need it.
A Deloitte report titled “Short on skills? Rethink your Learning Approach” shares the following: “People value the benefits of personalized learning experiences enabled by artificial intelligence. They want to benefit from personalized learning journeys that are tailored to specific skills, skill gaps, needs, and individual preferences.”
Deloitte’s research shows how AI is paving the way for better learning experiences and outcomes. We’ve seen similar results in our work.
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ExperienceBUILDER™ and the future of personalized learning platforms
Blueline’s proprietary ExperienceBUILDER platform uses GenAI to create unique learning experiences through highly contextualized scenarios. The platform uses unscripted, adaptive interactions to help learners practice data-driven decision-making, negotiation skills, leadership dilemmas, sales skills and applying tribal knowledge (essentially, whatever your corporate learning needs may be) in a realistic, risk-free environment.
With GenAI-driven personalization, we can create journeys that are informative, engaging, and enjoyable. Here’s how:
Real-time feedback
ExperienceBUILDER provides personalized, immediate feedback based on each learner’s responses. Say goodbye to generic feedback scripts. GenAI feedback, guided by sophisticated prompt engineering, predictably and consistently identifies knowledge and skill gaps and suggests opportunities to improve—without the delay or detachment of traditional feedback.
A focus on engagement
Personalized learning empowers learners by giving them agency. Blueline’s GenAI-powered simulations bring authentic, unscripted dialogues to life, allowing learners to explore scenarios in their own way, enhancing both engagement and skill retention.
Data-driven decisions
If desired, each interaction with ExperienceBUILDER can generate data that allows us to refine and customize the learning further. Our advanced analytics capabilities make it possible to capture nuanced insights into learner experiences, enabling continuous improvement for the organization.
Framed by authentic intelligence
At the heart of every scenario and AI-enabled character is a deep understanding of each client’s unique needs and challenges, performance models and standards. With these insights, our team is able to generate learning experiences that genuinely reflect each organization.
Aligned and just-in-time
We use advanced prompt engineering combined with Retrieval-Augmented Generation (RAG) to program large language models with precise parameters. Our approach incorporates feedback frameworks, coaching models, and personas to provide just-in-time training that aligns seamlessly with your organization’s unique performance standards.
You may also be interested in: Six Considerations for Using AI in Learning & Development
Let’s get personal
Personalized learning represents a fundamental shift in how companies approach training and development. It accommodates different learning styles and paces and ensures that training is relevant, motivating, and meaningful. We’d like to invite you to see how ExperienceBUILDER can help your organization harness the power of personalization to unlock your team’s full potential.
