eSimulations

eSimulations: Are You Up to the Challenge?

In my last blog, I outlined the merits of eSimulations and explored some compelling reasons why recent advances have made them more effective than live role-play. In short, today’s eSimulations:

  • Can now contain hundreds (and in some cases thousands) of video-based nodes, meaning they can accurately reflect small changes in tone and language.
  • Deliver a consistent experience for every user, eliminate the variability inherent in a live human role-player and can be scored in such a way that they eliminate rater (coach) bias.
  • Provide significantly more practice opportunities than classroom-based live-role play.

So yes, it’s a great time to consider (or reconsider) bringing eSimulations into your training and development curriculum. Blueline Simulations would be proud to partner with you to find the perfect fit for your organization.

Look before you leap

What if this all sounds good, but your organization isn’t quite ready to make the leap all the way into “intelligent” eSimulations? That’s where Management Challenge™ comes in.

Management Challenge™ offers many of the same benefits in a hybrid solution that utilizes technology to enhance the live role-player experience. It delivers a role-play with the consistency of experience of a well-designed eSimulation that’s responsive to managers in the age of social media and engagement… yet doesn’t sacrifice the individualized feedback and coaching of a live classroom.mgmt-challenge-questions

Working in table teams, learners are quickly drawn into a computer-based simulation in which they must run a fictional organization for three consecutive quarters. They compete to deliver the highest return on human resources by identifying, motivating, coaching and developing talent.

Along the way, they face realistic challenges such as:

  • How do I allocate my resources most effectively across multiple projects?
  • How do I increase employee engagement?
  • How do I handle conflict among coworkers?
  • How do I develop my people – both through assignments and through coaching?

Management Challenge™ delivers a vivid learning experience that parallels the real experiences faced by every manager you know.

I invite you to contact us to learn about any of our custom classroom simulations, Blueline Blueprint™ learning visuals or other innovative delivery methods that have been generating notable business results in leading organizations worldwide for more than 13 years.

eSimulations: Has Live Role-Play Met Its Match?

It’s a common belief that, for all of their plusses, the big minus with eSimulations is their inability to discern nonverbal communication. And with research showing the significant role tone of voice and body language play in human communication, that’s a very big minus.esims-more-effective

Recent advances, however, have changed that. In fact, for many applications, today’s eSimulations are more effective than live role-play on every level. Here are a couple of reasons why:

  • Level 4 eSimulations (using a rules-based gaming engine) are extremely realistic. Now that developers can create hundreds (and in some cases thousands) of video-based nodes, eSimulations can accurately reflect small changes in tone and body language. Throw in the use of voice recognition, and you have an unparalleled user experience!
  • eSimulations deliver a consistent experience for every user. Notice that I didn’t say the same That wouldn’t be accurate because, in theory, depending on the number of nodes, hundreds could face the same choices and have the same opportunities, but because of the decisions they make, have a completely unique experience. eSimulations eliminate the variability inherent in a live human role-player and can be scored in such a way that they eliminate rater (coach) bias as well.
  • eSimulations can provide significantly more practice opportunities than classroom-based live-role play. For each live role-play, you need to engage two people and optimally three, who often then rotate roles. In the same or less time, all three people could accomplish three rounds of practice each, and probably more, through eSimulation.

That said, eSimulations still aren’t for everyone – primarily because of price. While development costs have dropped dramatically as developers have improved processes and tools, the relative value of this technology is still dictated by the volume of users who can benefit. While some off-the-shelf solutions can serve small numbers of users cost effectively, custom applications typically need an audience of 100 or more users to be cost effective.

I invite you to contact us to learn about any of our custom classroom simulations, Blueline Blueprint™ learning visuals or other innovative delivery methods that have been generating notable business results in leading organizations worldwide for more than 13 years.

How are you going to help a new generation of sales professionals to succeed?

Dale Olsen’s latest book explores the practices that differentiate today’s top sales professionals. But acquiring knowledge of these breakthrough techniques is just the beginning. How are you going to quickly and effectively build the skills needed to consistently apply these practices? Click to determine whether your organization is ready to embrace this new sales model, and to take advantage of the transformative learning tools that deliver on its promise.

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Does Your Training Help People Fail? We call it Failing Forward.

No one likes to fail, but everyone should. Research shows learners remember better and for far longer when they don’t immediately get the correct answer, in other words — when they fail first. “Failing” creates a stronger emotional response to the material causing more retention. Blueline has 4 guidelines to follow to help you design activities that provide the opportunity for your learners to fail forward and make each of your training session more successful. Click here to read the full blog: Does Your Training Help People Fail?

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PART II Is the notion of an artificially intelligent simulation dead?

(Or: Why you can be confident our simulations will never rise up to extinguish all of humanity.)

Last week, I posted my thoughts on the “failed promise” of artificial intelligence. (Did you miss it? Click here.)

Today’s pioneers in artificial intelligence are no longer chasing the dream of replicating the complex processes inherent in the human brain. Instead, according to Steven Levy, Senior Writer at Wired Magazine, they are using “machine learning, massive data sets, sophisticated sensors, and clever algorithms to master discrete tasks.” Steven cites examples that can be found everywhere: “The Google global machine uses AI to interpret cryptic human queries,” he writes.  “Credit card companies use it to track fraud. Netflix uses it to recommend movies to subscribers. And the financial system uses it to handle billions of trades (with only the occasional meltdown).”

Clearly, the power of AI has found a comfortable, unassuming role in many corners of our culture. So what should the new vision of A.I. in learning be? How can we leverage this important technology to build cost-effective training solutions, with reasonable development timeframes that create a unique experience for each learner?

At Blueline, we are taking a two-pronged approach.

First, we have been exploring solutions that leverage a gaming engine (with rules, probabilities and randomization dictating the occurrence of certain nodes), voice recognition and thousands of nodes that lead the learner to believe that the simulation they are interacting with is artificially intelligent. This allows us to provide an experience so robust that you could practice interactions for weeks with in a single simulation and never have the same interaction twice.

That’s just the beginning. We have partnered with a neurobiologist who has been doing breakthrough work to transform the public education market. His solution tailors the entire experience to the learner using complex algorithms to assess individual learning needs combined with affordable and easily implemented simulation techniques. His approach has created solutions that consistently demonstrate 300% improvements in retention over control groups. (No, that was not a typo. 300%. Let that sink in.)

Are these solutions TRON-like yet? Not even close. But they do allow us to help clients deliver effective individualized training, at a reasonable cost now.

Give us a call. We’ll show you more.

And, we promise our simulations will never, ever rise up against our clients in a bloody mechanical apocalypse.